Know your options before moving day. This guide explains the difference between valuation and insurance so you can make the right choice for your peace of mind.
Moving can be a stressful experience. One thing you can do to make it less stressful is to carefully evaluate your options for protecting your household possessions while they're in the custody of your moving company. A wide range of options are available from moving companies, private insurers, and your existing Homeowner's or Renter's insurer — providing varying levels of protection for different causes of loss.
Damage, breakage, marring, and other types of loss caused by the mover's or shipper's negligence, carelessness, or accident.
A casualty loss — such as fire, windstorm, or similar damage — that may occur through no fault of the moving company and often results in damage to other property.
Covers any cause of damage or loss unless specifically excluded (e.g., wear and tear, breakage, marring).
Covers only the causes specifically listed in the policy — such as fire, lightning, windstorm, etc.
The insurer pays to repair or replace covered property up to today's price minus depreciation — the reduction in value due to age or condition.
The item is insured for the full amount of today's replacement cost without subtracting depreciation.
Moving companies are not insurance companies. Valuation is the predetermined limit of liability a mover has for your property while in their possession — it is specified in your moving documents. For casualty-type losses, you need a separate insurance policy.
For interstate moves, the Federal Motor Carrier Safety Administration (FMCSA) requires that at least two valuation options be made available:
The standard protection a moving company must provide at no additional charge. Provides protection at 60 cents per pound per item.
Example:
A 40-lb TV damaged during the move → maximum liability = $24. A 10,000-lb shipment → total valuation = $6,000.
Available at an additional charge. The FMCSA mandates a base minimum of $6.00 per pound (or $6,000, whichever is greater). The per-pound rate applies to the entire shipment, not per item.
Example:
A 40-lb TV → covered at its actual replacement cost, not limited to $240. A 10,000-lb shipment at $6/lb → total valuation = $60,000.
Deductible options are typically available: No Deductible, $250, or $500 — higher deductibles lower the cost of protection.
You select a cost per pound (e.g., $6, $8, or $10) that represents the value of your possessions. That rate is multiplied by the total weight of your goods.
Example:
$8/lb × 10,000 lbs = $80,000 total valuation. Each item is subject to depreciation (actual cash value), but the limit is not applied per item.
Based on value, not weight. You specify the total value of goods being shipped (e.g., $25,000), which becomes the mover's maximum liability. A good option if you're moving many valuable lightweight items.
Mover's valuation protection does not pay for:
Items in boxes not packed by your movers (unless the exterior is obviously damaged)
Casualty-type losses — fire, windstorm, hail — that are outside the mover's control
Items marked as already damaged on your inventory list
Items placed in a self-storage facility not under the mover's control
Damage caused by mold or mildew
Loss to pairs and sets unless all items in the pair or set are damaged
Any loss or damage not resulting from the negligence of the mover
Most Homeowner's policies cover belongings up to policy limits at your residence. Property temporarily off-premises is typically restricted to 10% of your personal property limit. However, if you're moving all possessions from one residence to another with the same insurer, you may have grounds to argue against the 10% cap.
Renter's policies can sometimes be less restrictive than Homeowner's policies. Some better Renter's policies provide all-risk coverage anywhere in the world and are not subject to the 10% off-premises limitation. Some may even provide special coverage while you're moving. Shop around well in advance of your move.
Private moving insurance is available from a limited number of specialty insurers. Two common options:
List every item you want protected and declare the replacement cost of each. Items not listed are not covered.
Declare a total value for all possessions being shipped. Only items costing more than $500 to replace need to be individually listed.
An arbitration program is available to help consumers resolve disputed claims on interstate household goods shipments. Ask your mover about their arbitration process before signing any documents.
We're happy to walk you through your valuation options and help you understand what protection is right for your move. Reach out for a free estimate.